Privacy Policy
Effective Date: June 2025
At FrameCloud, we care deeply about your privacy. This Privacy Policy explains how
we collect, use, and protect your personal information and uploaded content when you use our platform.
We collect the following types of information:
Personal Information : Name, email, phone number (for account and communication purposes).
Uploaded Content : Photos, albums, notes, and custom messages you upload to deliver to your clients.
Usage Data : Device info, browser type, pages visited, and actions taken on our platform (for improving the service).
We use your information to :
Create and manage your FrameCloud account
Store and deliver photo albums securely
Send email delivery links or lab-ready files
Provide customer support
Improve our website and services
All files are securely stored using encrypted cloud storage (e.g., AWS S3).
Photo access is restricted via unique, private links.
We do not share, sell, or rent your data to third parties.
Uploaded albums are stored for 30 days by default (based on your plan).
Data may be deleted permanently after expiry unless extended storage is purchased.
We use cookies and tools like Google Analytics to :
Understand how users interact with our platform
Improve performance and usability
You can disable cookies in your browser settings, but this may affect website functionality.
We may use trusted third-party services (like AWS or email delivery platforms) to operate FrameCloud. These services follow their own strict privacy and security policies.
You have the right to :
Access your personal data
Request deletion of your account or content
Contact us to update or correct any information
FrameCloud is intended for users 13 and older. We do not knowingly collect data from children under 13.
We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or update notice on our website.